SHIPPING

We deliver throughout New Zealand by courier to the address provided at checkout. Shipping rates are $10 per case (6 × 750ml bottles or 12 × 375ml bottles). Orders are typically delivered within 3-5 working days (North Island), 5-7 working days (South Island).

REFUND POLICY

We accept refunds, and exchange goods where appropriate within 7 days of your order arriving. You will also need the receipt or proof of purchase.

Please contact us as soon as possible if you have an issue or query with your online purchase. We will make sure we work together to make it right.

Contact enquiries@fistonichfamilyvineyards.com with details so we can get back to you.