SHIPPING

Purchases made on our website can be delivered only within New Zealand. Flat fee of $10 for up to six bottles. Shipping is within 5 days, though this is a guide and not a guarantee and every so often, very few of our customers might experience delays.

REFUND POLICY

We accept refunds, and exchange goods where appropriate within 7 days of your order arriving. You will also need the receipt or proof of purchase.

Please contact us as soon as possible if you have an issue or query with your online purchase. We will make sure we work together to make it right.

Contact enquiries@fistonichfamilyvineyards.com with details so we can get back to you.